Payment, Refund, and Cancellation Policy
_Last Updated: 01 12 2023
1. Standard Payment Terms:
- Payment for our services should be made according to the fees and schedules specified at the time of registration or service selection.
- We accept various payment methods including credit/debit cards, online banking, etc.
2. Equated Monthly Installment (EMI) Policy:
- For certain services, we may offer the option to pay in Equated Monthly Installments (EMIs).
- Users opting for EMI payments must adhere to the terms agreed upon at the time of purchase, including the number of installments and payment schedule.
- It is important to note that EMI payments are binding and cannot be refunded under any circumstances.
3. Late Payment and Billing Information:
- Failure to make timely payments, including EMI payments, may result in additional charges or suspension of services.
- Users are required to maintain current and accurate billing information on their account.
Refund Policy
1. Eligibility and Requesting Refunds:
- Refund eligibility and requests are subject to specific terms, and refunds are processed to the original payment method within a set number of days.
- EMI payments are non-refundable, even if the service is canceled by the user.
2. Non-refundable Services:
- Certain services, especially those purchased through EMI, are non-refundable. This includes any services where EMI options are utilized.
Cancellation Policy
1. Cancellation by User:
- Service subscriptions can be canceled under specific conditions, but any payments made via EMI are non-refundable.
- Cancellations within a stipulated timeframe may be eligible for partial refunds, excluding EMI payments.
2. Cancellation by Kiddofin:
- In case of cancellation of services by Kiddofin, users will be notified and refunded as per the refund policy, excluding any EMI payments.
3. Changes to Services:
- Significant changes to services will be communicated, with options for continuation or cancellation, but EMI payments remain non-refundable.
General Terms
- Kiddofin reserves the right to modify these policies. The most current version will be available on our website.
- Enrollment and payment for services constitute agreement to these terms, including the non-refundable nature of EMI payments.